Workflow Automation

Streamline approvals, automate business processes, and eliminate bottlenecks

Predictiv Workflow Automation transforms manual, paper-based processes into streamlined digital workflows. From purchase approvals to leave requests, every business process can be configured to route automatically to the right people at the right time.

Our workflow engine is deeply integrated with every module—not bolted on as an afterthought. This means workflows have full context: approve a purchase order while seeing the supplier's payment history, budget availability, and previous orders.

Challenges We Solve

Common workflow automation challenges—and how Predictiv addresses them.

Approval Bottlenecks

Challenge

Documents sit waiting for approval while decision-makers are unavailable or unaware.

Solution

Automatic escalation, delegation rules, and mobile notifications ensure approvals never stall.

Process Visibility

Challenge

No one knows where a request is in the approval chain or why it's delayed.

Solution

Real-time workflow tracking shows exactly where every document is and who's holding it up.

Inconsistent Processes

Challenge

Different people follow different processes, leading to errors and compliance gaps.

Solution

Configurable workflow rules enforce consistent processes across the organisation.

Manual Handoffs

Challenge

Passing documents between departments requires email chains and follow-ups.

Solution

Automatic routing moves documents to the next step immediately upon completion.

Comprehensive Capabilities

Full-featured workflow automation tools built into the platform.

Workflow Engine

  • Visual workflow designer
  • Multi-level approval chains
  • Conditional routing based on values
  • Parallel and sequential approvals
  • Automatic escalation rules
  • Delegation and out-of-office handling

Action Lists

  • Centralised task inbox for all approvals
  • Priority-based task ordering
  • One-click approve/reject with comments
  • Bulk approval for routine items
  • Mobile-optimised action interface
  • Document preview without opening

Notifications

  • Real-time push notifications
  • Email notifications with deep links
  • WhatsApp alerts for urgent items
  • SMS fallback for critical approvals
  • Configurable notification preferences
  • Digest summaries for high-volume approvers

Audit & Compliance

  • Complete approval audit trail
  • Timestamp and user tracking
  • Comment and attachment history
  • Approval delegation logging
  • Compliance reporting
  • SLA tracking and alerts

Use Cases

How businesses use Workflow Automation to drive results.

Purchase Approvals

Multi-level purchase order approval with budget checking, supplier validation, and automatic three-way matching upon receipt.

Leave Management

Employee leave requests route to managers, check leave balances, update calendars, and notify HR—all automatically.

Expense Claims

Receipt capture, policy validation, manager approval, and finance processing in a single streamlined flow.

Customer Credit

Credit limit changes and payment term modifications route through credit control with full customer history visible.

Proven Results

70%
faster approval cycle times
90%
reduction in approval bottlenecks
100%
audit trail compliance
50%
less time spent chasing approvals

Why Predictiv for Workflow Automation

Context-Rich Approvals

Approvers see everything they need—related documents, history, budget impact—without leaving the approval screen. Make informed decisions faster.

Mobile-First Design

Approve from anywhere on any device. Our mobile workflow interface is designed for quick decisions, not just viewing documents.

African Business Reality

Handle multi-currency approvals, delegate across time zones, and work offline when connectivity is unreliable. Built for how businesses in Africa actually operate.

No-Code Configuration

Business users can modify workflow rules without IT involvement. Change approval thresholds, add steps, or modify routing in minutes.

Case Study

Manufacturing Group

Challenge

Purchase order approvals took an average of 5 days, with no visibility into where documents were stuck. Urgent orders were expedited manually, bypassing controls.

Solution

Implemented Predictiv Workflow with mobile approvals, automatic escalation after 24 hours, and real-time status tracking.

Results

  • Average approval time reduced from 5 days to 8 hours
  • 100% of approvals now follow defined process
  • Mobile approvals account for 60% of all decisions
  • Zero expedited orders bypass controls

Is This Right for You?

Predictiv Workflow Automation works best for organisations with these characteristics.

Company Profile

  • Multiple approval layers required
  • Compliance and audit obligations
  • Distributed teams or locations
  • High volume of transactional documents
  • Mobile workforce

Pain Points

  • Approvals take too long
  • Documents get lost or forgotten
  • No visibility into process status
  • Inconsistent approval practices
  • Audit preparation is painful

Scale

  • 50+ employees
  • Multiple departments
  • Formal approval requirements
  • Regulatory compliance needs

Ready to Improve Your Workflow Automation?

See how Predictiv can transform your workflow automation capabilities. Book a personalised demo.