Retail & Omnichannel
Predictiv Retail unifies your physical stores, online channels, and back-office operations in a single platform. From point of sale to inventory management, customer loyalty to omnichannel fulfilment—every customer touchpoint connects to the same real-time data.
Designed for retailers in Africa who need to serve customers through multiple channels while managing the challenges of currency volatility, tax compliance, and inconsistent connectivity.
Challenges We Solve
Real problems faced by retail & omnichannel businesses—and how Predictiv addresses them.
Channel Fragmentation
Separate systems for stores, online, and wholesale create data silos and inventory confusion.
Single inventory pool visible across all channels with real-time availability and unified customer view.
Stock Visibility
Customers can't find products, while excess stock sits in other locations.
Real-time inventory across all stores and warehouses with automatic inter-store transfers.
Customer Experience
No single view of customer across channels, leading to disconnected experiences.
Unified customer profiles with purchase history, preferences, and loyalty across all touchpoints.
Compliance Complexity
ZIMRA fiscalisation, multi-currency pricing, and statutory reporting requirements.
Built-in tax compliance, automatic fiscal device integration, and regulatory reporting.
Comprehensive Capabilities
Everything you need to run your retail & omnichannel operations.
Point of Sale
- Touch-screen POS interface
- Barcode scanning and PLU lookup
- Multiple payment methods
- Split payments and layaways
- Returns and exchanges
- ZIMRA fiscal device integration
- Offline operation mode
- End-of-day reconciliation
Store Operations
- Cash management and safe drops
- Shift management
- Receiving and stock counts
- Price changes and promotions
- Employee scheduling
- Task management
- Store performance dashboards
Inventory Management
- Real-time stock visibility
- Multi-store inventory
- Automatic replenishment
- Inter-store transfers
- Warehouse integration
- Stock counts (full and cycle)
- Shrinkage tracking
Customer & Loyalty
- Customer database
- Purchase history tracking
- Loyalty point accrual
- Tiered loyalty programs
- Targeted promotions
- Customer segmentation
- Communication preferences
Omnichannel Capabilities
- Ship-from-store
- Buy online, pickup in-store (BOPIS)
- Reserve online, try in-store
- Endless aisle ordering
- Unified returns handling
- Cross-channel promotions
Merchandising & Pricing
- Price list management
- Promotional pricing
- Bundle and kit pricing
- Multi-currency prices (USD/ZWG)
- Markdown management
- Competitor price tracking
- Margin analysis
Proven Results
Why Predictiv for Retail & Omnichannel
Offline-First POS
Keep selling when the internet goes down. Full POS functionality continues offline, with automatic sync when connectivity returns. Critical for African retail environments.
ZIMRA Fiscalisation
Native integration with ZIMRA fiscal devices. Automatic tax calculation, receipt generation, and compliance reporting built in—not bolted on.
Multi-Currency Native
Price in USD, sell in ZWG, report in both. Handle the complexity of multiple currencies with automatic rate management and dual-currency receipts.
Mobile Store Operations
Empower store staff with mobile devices for assisted selling, stock checks, and queue busting. No more customers waiting while staff check "the back."
Multi-Branch Fashion Retailer
Challenge
8 stores running different POS systems with no visibility into cross-store inventory. Customers frequently disappointed by out-of-stock items that existed in other locations.
Solution
Implemented Predictiv Retail with unified POS, real-time inventory, and inter-store transfer capabilities.
Results
- Single view of inventory across all 8 stores
- Out-of-stock customer disappointments reduced by 70%
- ZIMRA compliance automated, eliminating manual reporting
- Customer loyalty program launched with 15,000 members in first 6 months
Is Predictiv Right for You?
We work best with businesses that match this profile.
Company Profile
- Multi-store retailers
- Speciality retailers
- Department stores
- Franchise operations
- Pop-up and market sellers
Scale
- 3+ retail locations
- 20+ POS terminals
- 1,000+ SKUs
- $500K+ annual revenue
Pain Points
- Disconnected store systems
- No real-time inventory visibility
- Manual compliance reporting
- Inconsistent customer experience
- Cash reconciliation challenges
Ready to Transform Your Retail & Omnichannel Operations?
See how Predictiv can solve your specific challenges. Book a personalised demo with our retail & omnichannel specialists.