Multi-channel ordering for markets with limited connectivity. This guide covers whatsapp business integration, ussd menu configuration, order processing workflow, and more.
WhatsApp Business integration
Predictiv provides robust integration capabilities through its REST API and built-in connectors. The whatsapp business integration supports both real-time and batch processing modes, allowing you to choose the approach that best fits your operational requirements.
USSD menu configuration
The ussd menu configuration process in Predictiv is straightforward and well-documented. Navigate to the appropriate configuration window through the main menu and follow the guided setup process. The system provides validation at each step to ensure your configuration is correct.
Order processing workflow
The order processing workflow in Predictiv follows industry best practices while remaining flexible enough to accommodate your organization's specific requirements. Configurable rules and approval hierarchies ensure proper controls are in place while maintaining operational efficiency.
Customer verification
Customer verification is a core capability within Predictiv, designed to streamline operations and improve visibility. The implementation follows best practices while remaining configurable to meet your organization's specific needs.
Delivery coordination
Delivery coordination is a core capability within Predictiv, designed to streamline operations and improve visibility. The implementation follows best practices while remaining configurable to meet your organization's specific needs.
Getting Started
To implement enabling customer order taking via whatsapp and ussd in your Predictiv environment:
1. Assess your current state - Review existing processes and identify improvement opportunities
2. Configure the module - Work with your implementation team to set up the required components
3. Train your team - Ensure users understand the new capabilities and workflows
4. Monitor and optimize - Track key metrics and continuously improve
Related Resources
For more information on related topics, explore our other guides in this collection.
Need Help?
Our team of experts is available to help you get the most out of Predictiv. Contact us to discuss your specific requirements and how we can help you achieve your goals.